FAQs

I'm interested but still have some questions and would like to speak with a person before I order. Is that possible?

Of course! Feel free to schedule a call with one of our Sales Specialists at a time that works for you by clicking here 

Why should I buy from USA Fillers?

We ship genuine, brand name products at industry-low prices. Unlike our competitors, our products ship from the United states, which means fast shipping, tracked packages and top-notch customer service.

Are the products authentic?

All products are 100% authentic and are manufactured by Allergan and Galderma.

What is the expiration date of the products?

All products shipped by USA Fillers carry a minimum of 12 months remaining shelf life. In the event of an exception, we will advise you before your order ships.

How can you sell the products so cheap?

We have many small to medium sized clinics and med spas as customers. We buy large quantities from manufacturers and distributors and we pass the savings on to our customers.

How do I know that the products offered on your website are genuine?

All products offered by USA Fillers are genuine, original items. Each product shipped comes in original manufacturer’s packaging, unadulterated and sealed with the following information displayed on the side:

  • Lot number
  • Date of manufacture
  • Expiry date

Do you carry any products that are not listed on your site?

Please contact our customer service team. We are more than happy to check the availability of the requested product for you.

What are the customer service hours of operation?

Hours of operation for live representatives are Monday - Friday 9AM - 5PM EST.

After hours, please email us at support@USAFillers.com and we will get back to you within one business day.

Can I order if I am outside of the US?

No, we only ship to customers within the United States.

Do I need a medical license to order from you? 

Yes.  We do not sell to unlicensed individuals under any circumstances. Please contact us about exact licensing requirements before proceeding with your order.

What if another company has a cheaper price?

We work hard to guarantee you the lowest prices. In the case you find a cheaper price with a comparable retailer, let us know and will be meet or beat it.

What method of payments are acceptable?

We accept Visa, Mastercard and American Express.

Do you provide any payment terms (e.g. 30-day term)?

In order to ensure we provide our customers with the best possible prices; we do not provide payment terms.

Is there a minimum quantity that I must order?

There is no minimum order.

How much does shipping cost?

Shipping costs are:

  • Overnight AM (before 10:30AM) - $55
  • Overnight (Next Day) - $50
  • 2-Day Air - $30
  • Ground (3-4 Days) - $15

Orders over $2,000 – Always Ship FREE!

How can I track my order?

The day we ship your order, you will receive a tracking number.

Can I return or exchange an item?

Yes, you can return within 10 working days, as long as the reason falls under one of the following conditions: The product contains manufacturing defects, the product was damaged upon arrival or the wrong product was delivered.

Please contact our customer service before returning the products. You can call us at 561-220-7047.